Frequently Asked Questions
Everything you need to know about shopping with KickAss Products
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How do I find my correct size?
Each product page features a detailed size guide with measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat or email.
Are your products ethically sourced?
Yes, KickAss Products is committed to sustainability. We partner only with manufacturers who adhere to fair labor practices and use high-quality, durable materials designed to last.